Privacy Policy For Website and Taskgo Users

The EU General Data Protection Regulation (GDPR) includes rules on giving privacy information to anyone using our online services. Further information about your rights under GDPR can be found at www.ico.org.uk

This site is provided and supported by Taskgo Pharma LTD for Local Pharmacy Group. Taskgo Pharma Ltd is a data processor for La Pharma Limited. Local Pharmacy Group is your data controller*.

You can contact our Data Protection Officer by emailing info@taskgo.ie

1. Local Pharmacy Group, and Taskgo Pharma Ltd take your privacy and data protection very seriously.
2. Registration on this site is only requested if either online shopping or online repeat prescription ordering is enabled on the site and used by you.
3. Local Pharmacy Group is your Data Controller. Our full privacy policy is available above
   Taskgo Pharma Ltd your Data Processor for the purposes of providing the services available on this site - online repeat prescription ordering and online appointment booking, the registered user information database.
4. Where enabled our online retail sales are processed and filled on our behalf by Local Pharmacy Group
5. Local Pharmacy Group is your Data Controller for the purposes of processing your online retail orders where shopping is available on website.
6. Your personal information is stored encrypted on servers in the Republic of Ireland. Taskgo Pharma Ltd may at times process or transfer encrypted personal information outside the UK (and possibly to places outside the European Economic Area) to deliver site services, for example to process email and sms updates. Taskgo Pharma Ltd shall take reasonable steps to ensure that any transfer of your personal information to a country or territory outside the European Economic Area, whose laws may provide for a lesser standard of protection for your personal information than that provided under European law, shall have adequate protection (such as model contractual arrangements as approved by the EU).
7. We will otherwise never pass, sell or share your personally identifiable data to third parties except when legally required to do so or when you have specifically given us consent to do so.
8. You may review, edit, or delete your information at any time via your profile.
9. Information you delete from your profile held in our systems may still be held by your data controller, Local Pharmacy Group, in other records held or systems used by Local Pharmacy Group for the purposes of patient safety, professional pharmacy regulations, prescription record keeping and business processing such as a your Patient Medical Record and VAT records.
10. If Local Pharmacy Group ceases to use the website/app service provided by Taskgo Pharma LTD, as the data controller, Local Pharmacy Group may request a download of the data stored on our systems and your data will be deleted from our systems
11. If you use the online shopping facility you will receive email updates on your order.
12. If you use the online repeat prescription facility on this site you will receive email or sms updates on your prescription request and automated email or sms reminders if you request them.
13. Every effort has been made to make sure our databases are secure. All your personal information is stored in the Republic of Ireland. Your information can only be accessed by Local Pharmacy Group and trusted Local Pharmacy Group and Taskgo Pharma Ltd staff and IT contractors. Occasionally, information may be viewed by trusted third parties such as Pharmacies, Doctors and IT personnel for the purpose of improving this service.
14. The site and app, our servers and third party service providers wherever they are based, have appropriate technical and organisational measures in place to protect against unauthorised or unlawful use of your personal information as well as the accidental loss, destruction or damage of your personal information whilst under our control.
15. However, no data transmission over the internet can ever be guaranteed to be 100% secure and whilst we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.
16. Your Community Pharmacist may use the information you supply to help in improving your wellbeing by informing your health decisions through advice, diagnostic testing and the management of chronic conditions. The information you supply here is important and will help Local Pharmacy Group and Taskgo Pharma Ltd understand your health needs better and improve the service given to you. With your permission only, Local Pharmacy Group and Taskgo Pharma LTD may in future use this information to:
    1. Update you with information on services relevant to you provided by Local Pharmacy Group for the HSE and privately.
    2. Update you with relevant pharmacy and general health, diet and wellbeing retail offers
    3. Update you with any public health alerts, drug recalls and changes in treatment advice and also information relevant to your condition(s)
17. Taskgo Pharma Ltd and Local Pharmacy Group may disclose depersonalised data (such as aggregated statistics) in order to describe sales, prescription demand, customers, traffic patterns and other site information to prospective partners, suppliers, medical researchers, sponsors, investors and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying information.
18. Taskgo Pharma Ltd may disclose depersonalised aggregated data to third parties in the event that we sell or buy any business or assets.
19. Tasko Pharma Ltd may disclose your personal data if all or substantially all of our assets are acquired by a third party, in which case personal data held by us as a processor for our customer La Pharma Limited may be one of the transferred assets.
20. Under certain circumstances we may occasionally be required by law, court order or governmental authority to disclose certain types of personal information and we reserve the right to comply with any such legally binding request. Examples of the type of situation where this would occur would be:
    1. the administration of justice
    2. where we have to defend ourselves legally
    3. complying with the mandatory requirements of a government department collecting information
    4. to protect or defend the rights or property of Tasko Pharma Ltd or users of our services.

Privacy Policy For Website Users

Hanlys Local Pharmacy New Ross, Kellys Local Pharmacy Enniscorthy, O’Donnells Local Pharmacy Taghmon, Mayors Walk Local Pharmacy Waterford

PHARMACY PRIVACY NOTICE

We process your personal data, which includes your name, contact details, prescription medicines and data from other pharmacy and health care services we provide to you (including, for example, pharmacy medicines, medicine use reviews, flu vaccinations and stop smoking services) for the purposes of:

Your care – providing pharmacy services and care to you and, as appropriate, sharing your information with your GP

Our payments – sharing your information with the PCRSE, others in the wider HSE, and sometimes Local Authorities, and only limited information to those external to the HSE who negotiate and check the accuracy of our payments; and,

Management – sharing only limited information with the PCRSE and others in the wider HSE, and sometimes Local Authorities; as well as those external to the HSE who ensure we maintain appropriate professional and service standards and that your declarations and ours are accurate.

We hold your information for as long as advised by the PSI. You have a right to a copy of the information we hold about you, generally without charge. You may seek to correct any inaccurate information.

We process your personal data in the performance of a task in the public interest, for the provision of healthcare and treatment and the management of healthcare systems. A pharmacist is responsible for the confidentiality of your information. You may object to us holding your information.

Our Data Protection Officer is David Wilson

Local Pharmacy Group and Taskgo Pharma Ltd take your privacy and data protection very seriously. Every effort has been made to make sure this database is secure and it can only be accessed by Local Pharmacy Group and trusted Taskgo Pharma Ltd staff and occasionally, trusted third parties such as Doctors, Medical writers and IT personnel for the purpose of improving this site. As well as helping you to treat minor ailments, in support of your GP and the HSE, your Community Pharmacist can play a very important and helpful role in your wellbeing and health decisions through advice, diagnostic testing and the management of major conditions such as coronary heart disease, diabetes, high cholesterol, high blood pressure and respiratory problems.

The information you supply here is important and will help Local Pharmacy Group and Taskgo Pharma Ltd understand your health needs better and improve the service given to you. Only with your permission will Pharmacy Company Name(s) and Taskgo Pharma Ltd use this information to: update you with information on services relevant to you provided by your Local Pharmacy Group and the HSE; update you with offers, coupons and information relevant to your condition(s); update you with general health and beauty, diet and wellbeing retail offers and coupons; update with you any public health alerts, drug recalls and changes in treatment advice from the National Institute of Clinical Excellence etc. We may also let medical research and public health organisations access anonymous data for the benefit of the common good to further understand disease incidence, treatment effectiveness and the better use of research and medical resources.